Welcome to the D&D website
February 2010: D&D's 10th Anniversary ‘thank you’ Newsletter
“I try to keep away from the D&D website because every time I click on one of its links I lose an hour or so on the news and other interesting things to read.”
We specialise in helping organisations to improve their performance by using the EFQM Excellence Model. If you want to make ‘excellence’ more than just another promotional buzzword in your organisation, you really should think about using this framework.
Whatever your reason for coming here, we hope you will get some benefit from looking at our site. The following comments may sum up the site in a nutshell, and also give some quick links to key areas. We hope they encourage you to look in more detail and see how we can help you on your Excellence journey. Then do contact us if you would like to know more.
The EFQM Excellence Model:
Fundamentally, the EFQM Excellence Model says
- that you need: appropriate leadership for your organisation; the right planning; to manage your people and assets well; to manage your processes and your product/service marketing to best effect; and to know what results you are achieving over time for relevant stakeholders
- and that to do this effectively you need to think what results you want to achieve, plan how to achieve them and then implement the plans, and then check how you have done and make enhancements as necessary
The Model
- is a world-class organisational management framework
- can help you to THINK about your organisation in a systems way
- is not a tick-list approach to running your organisation
- can be used for self-assessments, awards and recognition schemes
- is a valuable tool, but is not a panacea or guarantee
- is based on concepts that are now mirrored in the Enlightened Shareholder Value approach introduced into UK company legislation by the Companies Act 2006 (see our article on the Downloads page)
You may want to find out:
- more about Excellence and/or the EFQM Excellence Model, or
- what you can do with it, or
- what evidence there is that using the EFQM Excellence Model works
- how we can support you, or
- what D&D Excellence has been doing if you already know us
Specialising in the EFQM Excellence Model, we:
- are D&D Excellence Limited's Directors, Derek Medhurst (left) and Dave Richards (right)
- focus on helping people to use the EFQM Excellence Model
- have been using the Model since 1993
- tailor our support to your needs
- have worked in many sectors/industries and cultures
- include one of the first ever recipients of the EFQM's Personal Recognition Award for Leadership in the Excellence movement - awarded to Derek in 2003
So ...
... do have a look around our site, and we look forward to hearing about how we can help you!
If you find the site useful and would like to tell a friend about it, you can do so with a pre-formatted message - to which you can add their email addresses - when you use this link to open your email program
