Welcome to the D&D website
"I try to keep away from the D&D website because every time I click on one of its links I lose an hour or so on the news and other interesting things to read."
We specialise in helping organisations to improve their performance by using the EFQM Excellence Model. If you want to make 'excellence' more than just another promotional buzzword in your organisation, you really should think about using this framework.
Whatever your reason for coming here, we hope you will get some benefit from looking at our site. The following comments may sum up the site in a nutshell, and also give some quick links to key areas. We hope they encourage you to look in more detail and see how we can help you on your Excellence journey. Then do contact us if you would like to know more.
You may want to find out:
- more about Excellence and/or the EFQM Excellence Model, or
- what you can do with it, or
- what evidence there is that using the EFQM Excellence Model works
- how we can support you, or
- what D&D Excellence has been doing if you already know us
Specialising in the EFQM Excellence Model, we:
- are D&D Excellence Limited's Directors, Derek Medhurst (left) and Dave Richards (right)

- focus on helping people to use the EFQM Excellence Model
- have been using the Model since 1993
- tailor our support to your needs
- have worked in many sectors/industries and cultures
- include one of the first ever recipients of the EFQM's Personal Recognition Award for Leadership in the Excellence movement - awarded to Derek in 2003
The EFQM Excellence Model:
- is a world-class organisational management framework
- can be used for self-assessments, for awards, and for helping you run the organisation
- most importantly can help you to THINK about your organisation is a systems way
- is a valuable tool, but is not a panacea or guarantee
So ...
... do have a look around our site, and we look forward to hearing about how we can help you!
If you find the site useful and would like to tell a friend about it, you can do so with a pre-formatted message - to which you can add their email addresses - when you use this link to open your email program
