RADAR* - a general management logic
RADAR® is an integral part of the Model's application, but also has much wider uses. Applying the components of RADAR as part of self assessment helps to determine 'HOW' excellent an organisation is at that time. In short, this states that any organisation should:
- define the Results it is aiming for
- plan and develop the Approaches it will use to get there
- Deploy those approaches, and
- Assess and Review how well the approaches are working, based on analysis of the results achieved, and improve approaches where necessary.
Using the Model, the following issues are taken into account to assess the 'quality' of each component of RADAR®.
| RADAR COMPONENT | ASSESSED BY REFERENCE TO |
|---|---|
| ENABLERS | |
| Approaches | the soundness of the approach, its relevance to the organisation, and how well it integrates with overall strategy and other approaches |
| Deployment | how extensively and systematically it is implemented in all relevant areas |
| Assessment & Review | how appropriate and regular measurement of the approaches is carried out, how learning and improvement activities are undertaken, and how potential improvements are prioritised and implemented |
| RESULTS | |
| Results | the trends in actual results, their comparison against relevant targets and external comparisons, that they are caused by the organisation's approaches (rather than by luck or external influences), and that results cover all relevant areas. |
* RADAR® is a registered trademark of the EFQM
